Industrial connectivity
Reads the heat pump's existing controller over its native industrial protocol, with no rewiring of the unit.
→ All products
Connected devices/Connected device
Heat Pump Cloud
Commercial heat pumps brought online: live readings, alerts and remote visibility.
What it does
Commercial heat pumps reporting live readings under your own brand. Operators see temperatures and performance remotely; you ship a connected product without building the platform.
In the box
- Live temperature and performance readings
- Remote monitoring
- Fault and threshold alerts
- Branded as your own
- Multi-unit fleet view
A heat pump in the field runs blind until it stops.
Commercial heat pumps run unattended at hotels, factories and apartments, and the first sign of trouble is usually no hot water and an angry call. Manufacturers and service teams have no remote visibility into temperatures, performance or faults, so every issue means a site visit, and there's no data to prove the unit is running efficiently.
The solution
Every heat pump online. Every fault seen from your desk.
Heat Pump Cloud connects each unit and streams its live readings: temperatures, performance, runtime and faults. Manufacturers and service teams monitor the whole installed base remotely, get alerted to faults before the customer calls, and diagnose many issues without leaving the office.
The hardware
A controller that brings the heat pump online.
Live sensor readings
Inlet and outlet temperatures, pressures, compressor state and runtime streamed continuously.
Fault capture
Reads error and fault codes off the unit and relays them to the cloud instantly.
Connected gateway
An IoT gateway that streams data to the cloud and can be retrofitted to units already installed.
The platform
Whole-fleet visibility for the manufacturer.
Fleet dashboard
Every installed heat pump on one screen: status, location and live readings.
Live monitoring
Real-time temperatures, performance and runtime per unit, with historical trends.
Fault & downtime alerts
Automatic alerts the moment a unit faults or drifts out of spec, so you act before the customer notices.
Remote diagnostics
See readings and fault history remotely to diagnose many issues without a site visit.
Performance & efficiency reports
Runtime, energy and efficiency reports that prove the unit is delivering.
Service scheduling
Plan maintenance on real runtime and condition, with full service history per unit.
Customer view
Give each customer visibility into their own unit's status and performance.
Multi-model support
Monitor a full product range from one platform.
Connect, monitor, service ahead.
01
Fit the gateway
Built in or retrofitted, reading the unit's existing controller.
02
Stream the data
Temperatures, performance and faults flow to the cloud.
03
Watch the fleet
Every unit's health visible on one dashboard.
04
Service proactively
Act on fault alerts before the customer calls.
Built for the people behind the equipment.
Heat-pump manufacturers
Wanting remote visibility into their installed base and recurring service revenue.
Service & AMC providers
Managing maintenance contracts across many units and sites.
Facility operators
Hotels, factories and apartments depending on assured hot water and heating.
Made for you
Fitted to your equipment and service model.
Customised to your range
Your heat-pump models, readings, thresholds and reports. Set up around how your equipment actually works.
Hardware we stand behind
A gateway built for the field, retrofittable to units already installed.
Reactive service becomes recurring revenue
Fault alerts and remote diagnostics turn break-fix into planned AMC.
Yours to grow
Bring more models and units online as your installed base expands.
Common questions
What does heat pump monitoring show?
Live temperature and performance readings for every unit, viewable remotely, with fault and threshold alerts the moment something drifts.
Can operators see units remotely?
Yes. Operators see temperatures and performance from anywhere, across a multi-unit fleet, without visiting each site.
Can we ship it under our own brand?
Yes. The connected product is presented as your own, so you sell a monitored heat pump without building the platform.